Support

As expected, the current certificate for the GWDG’s eduroam server will expire in early December. The GWDG will therefore discontinue support for old configurations as of December 1, 2026. We are currently in the transition phase, as the new configuration is already available to you and you can switch your devices over immediately. If you still wish to use your device with the old configuration from December onward, you will no longer be able to connect to the eduroam Wi-Fi network.

Update (as of 2026-06-30)

Asknet Software Shop to Be Discontinued Today

The Asknet Software Shop will be discontinued as announced today (2026-06-30).

According to the latest information provided by Asknet GmbH, postponing the shutdown of the “Software Portal for Lower Saxony” until 2026-07-31 is unfortunately not possible.

The further course of action and possible alternatives are currently being discussed and evaluated. We will provide further updates as soon as new information becomes available.

AnyDesk is a widely requested and popular software solution used by IT staff to provide user support. It enables remote access to workstations to assist with IT issues and has already been in use at the Göttingen Campus for many years. In the coming days, the transition to the latest version of AnyDesk will take place; this version is compatible with modern operating systems and meets current security standards. Following close consultation with stakeholders at the Göttingen Campus and after considering various factors, the decision was made to switch from the previous on-premises setup to the cloud-based version of AnyDesk.